Payment & Tax Policy

At Urban Clutches LLC, we aim to make your shopping experience as seamless as possible. Below, you'll find detailed information regarding our accepted payment methods and how taxes are handled for orders placed through our Website. Please read our Payment & Tax Policy carefully to understand how payments and taxes are processed for your purchase.

1. Accepted Payment Methods

We accept the following payment methods for all purchases made on our website:

  • Credit and Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can choose to pay via PayPal for a secure and convenient transaction experience.
  • Shopify Payments: We accept Shopify Payments, which includes several other payment options like Apple Pay, Google Pay, and credit cards.
  • Other Online Payment Services: We may also accept other online payment platforms depending on availability in your region, such as Stripe or Amazon Pay.

All payments are processed through secure payment gateways, and your sensitive information will be encrypted and handled with the utmost care to ensure a safe transaction.

2. Payment Processing

  • Order Confirmation: After placing an order and entering your payment details, you will receive an order confirmation email with your order details. Your payment will only be charged once your order has been processed and is ready for shipment.
  • Authorization and Charges: When you place an order, your payment method will be authorized, but the charge will only be finalized once your order is ready to be shipped. If there are issues with payment processing, we will notify you immediately and request an alternative method of payment.
  • Security: All transactions made through our website are processed via encrypted payment methods to ensure that your personal and financial information remains secure.

3. Taxes

As a seller based in the United States, we are required by law to collect sales tax for orders delivered to certain states. The sales tax rates are determined by the location where the products are shipped. This means that the amount of tax you pay may vary depending on your shipping address.

  • Sales Tax Collection: We automatically calculate and collect sales tax based on the applicable rate in the state to which your order is being shipped. Sales tax will be added to your order total at checkout, where it will be clearly displayed before you complete your purchase.
  • Tax-Exempt Orders: If you are making a purchase for a tax-exempt organization, please contact us before placing your order so we can verify your status and adjust your order accordingly.
  • International Orders: For international customers, please note that your order may be subject to additional customs duties, taxes, or import fees depending on your country. These fees are the responsibility of the customer, and they are not included in your order total at checkout.

4. Price Adjustments

While we strive to keep our prices as accurate and up-to-date as possible, the prices on our website may be subject to change without notice. Any changes to the price will be reflected at checkout before you complete your purchase. Sales tax is calculated based on the most current price at the time of checkout.

If there are any discrepancies between the price shown on our website and the price charged at checkout, we will work with you to resolve the issue.

5. Payment Failure

If your payment fails or is declined, we will notify you immediately and ask that you provide an alternative payment method. Your order will not be processed or shipped until payment is successfully authorized. We reserve the right to cancel any order if payment cannot be processed.

6. Invoice and Receipt

After your purchase is completed, you will receive an electronic receipt via email. This receipt will include your order details, the total amount paid (including sales tax), and a breakdown of the payment method used. If you need an invoice for any reason, please contact our customer service team at support@urbanclutches.com.

7. Contact Us

If you have any questions or concerns regarding our Payment & Tax Policy, or if you need help with your payment processing, please don't hesitate to contact us:

  • Email: support@urbanclutches.com
  • Phone: (814)900-1384
  • Address: 8500 Pena Blvd, Denver, CO, 80249, US

We are here to assist you and ensure that your shopping experience with Urban Clutches LLC is smooth and convenient.